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Forum Discussion

nharp's avatar
nharp
New member | Level 2
3 years ago

Unable to see India as dropdown country for credit card payments

Hi  I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as se...
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  • Walter's avatar
    Walter
    3 years ago

    Hi all, I just wanted to mention that this should be resolved now.

     

    Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

     

    Let us know if this persists for anyone of you!

nharp's avatar
nharp
New member | Level 2
3 years ago

 @Nancy I am unable to upgrade from basic using any payment method. 

If I select credit card, I do not see India listed in the country dropdown for a Credit Card payment. 

If I select UPI (monthly option) , it option changes to paypal and I am stuck again. 

Please help .

 

 

  • grmunjal's avatar
    grmunjal
    Explorer | Level 4
    3 years ago

    nharp The solution provided to me would make a USD 70 thing cost USD 270. I don't think dropbox understands/cares about the indian market. After using dropbox for over 4 years, I have migrated entirely to gdrive. They have the same type of desktop and web interface, much better pricing, and a site that actually works.

    • nharp's avatar
      nharp
      New member | Level 2
      3 years ago

      @grmunjal, what was the resolution

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Hi nharp, I hope you’re doing well! 

         

        Is it alright if I open a ticket for you, so that we can investigate this further? If you don’t mind that, I can message you to the email address that’s tied to your Community profile here. 

         

        Also, welcome to the forum, Gina_WV!

         

        Can you let me know a few more details on the issue? Is the user trying to pay via UPI and they’re unable to do so, nonetheless? 

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