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Forum Discussion
Unsubscribe Dropbox Plus Trial from Google Play Store
I subscribed for Dropbox Plus Trial from Google Play Store. I only can unsubscribe from Google Play Store and not the 'Billing' or 'Plan' page as I did not sign up for trial through Dropbox. I need t...
Hi Lusil, thanks for your help! I tried to open, on my Google Play, it does show dropbox as having a subscription, but as soon as I press the subscription button, it showed an empty subscription page 😫
Lusil
Dropbox Staff
Dropbox Staff
- Okay, I'll try contacting them, thank you!
Hi Zell, I have exactly the same problem. Dropbox don't want to know as its a "google play" issue.. and google support are absolutely useless. Have you had any joy?
- I am having the same problem. My Dropbox subscription is not showing in Google play. I have contacted Google play and they do not see a Dropbox subscription. Is there a way to cancel Dropbox without going through Google??
How EXACTLY do we contact Google Play Store about this??
You sell thru this channel but can do NOTHING to help people that are double billed!!
- JayHi grow land, you can follow these steps in order to cancel a plan via Google Play.
I'm having this same problem. These steps that you linked to don't work.
Dropbox claims my subscription is through the google play store.
Google Play store does not list a dropbox subscription on my subscription page.
the email is the same.
Has anyone figured out this stupidity?
I want to consolidate my husband and my dropbox accounts, but dropbox won't let me accept his invite to a family plan without cancelling my current plan.
