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Forum Discussion

Keith Rawlings's avatar
Keith Rawlings
Explorer | Level 3
2 years ago

Unwanted trial

Hi all,   I have unwittingly signed up for a Business Advanced Trial.  Iam now told that the trial expires in 1 week   All I wanted was a free account, I only have about 640MB stored. How do ...
cancellations
downgrade
Plans
  • Megan's avatar
    Megan
    2 years ago

    Hi Keith Rawlings, absolutely not.

     

    As mentioned earlier, you should be able to still share the content either via a shared folder, or shared link.

     

    If you need anything else, don't hesitate to let me know!

Keith Rawlings's avatar
Keith Rawlings
Explorer | Level 3

Hi Walter,

 

Steps 6&7 of that process (disbanding team) suggest to me I will be left with no team on my free account.

 

Can you allay my fears?

 

Keith

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Yes, that is correct, Keith. Upon downgrading your account, you'll need to disband the team since free teams are no longer supported. 

 

Once you're done with that, you’ll return to the type of account you had before you signed up for the free trial.

 

I hope this helps! 

  • Keith Rawlings's avatar
    Keith Rawlings
    Explorer | Level 3
    2 years ago

    Eh?

     

    So with a free account you are unable to share anything??

     

    Keith

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