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Forum Discussion
Athena R.
9 years agoNew member | Level 1
Why is gifting not available to a US territory???
My boss just sent me a "Gift" of one year service for Dropbox so that I can manage some time-sensitive tasks which are due today. The free version is preventing me from accessing the shared folder be...
- 9 years ago
Calvin is super helpful and created a work around while I wait for the real fix. So appreciated.
Athena R.
9 years agoNew member | Level 1
This issue is not fixed. I submitted a ticket 9 days ago (see details below). Dropbox downgraded my account despite my waiting patiently for them to resolve this issue and now I haven't been able to complete my work tasks for two days. I contacted support again yesterday and not a word in reply from them. I could, kinda, understand such terrible support if it were a free service but not only was "Pro" paid for but a purchase of a years service was made. Is anyone else getting such terrible support or is this snubbing just reserved for Puerto Rico?
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#4297364 DB: Gifting not available Sorry! Gifting isn’t available in your country yet. Sign up for notifications, and we’ll email you once it’s available.
Submitted 9 days ago
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Dropbox said this issue was fixed for Puerto Rico but I am still unable to accept the gift.
Gifting not available
Sorry! Gifting isn’t available in your country yet. Sign up for notifications, and we’ll email you once it’s available.
Device: dropbox.com
Error String: Gifting not available Sorry! Gifting isn’t available in your country yet. Sign up for notifications, and we’ll email you once it’s available.