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Forum Discussion
Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
So, if you follow the provided link, WHERE do I choose “other”. Can’t find it anywhere!
Jay
Dropbox Staff
Dropbox StaffMake sure you access the link while in an incognito/private browsing window, and when you're not logged into your own Dropbox account, then you'll see the options.
Same thing here - I have emailed FormSwift support over ten times with two different support reps. Neither one has followed up with me and they are still charging my credit card $37.00 per month. What does a person need to do to get them to stop and refund the money? They do not have phone # that is manned.
- Nancy
Sorry to hear this, BDesa. Feel free to send over any ticket numbers you may have, and I can take a look for you.
- Thanks for your reply, Nancy. I do not have any “tickets” since I have not been able to follow Jay’s instructions. I get stuck trying to find the “other” choice to which he refers. Maybe a step by step instruction would resolve that for me. I’m new to this Forum and I’m kind of a dinosaur at age 86. Any help on this would be appreciated & understanding the relationship between Formswift and Dropbox. I’m clueless!
