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Forum Discussion

fstoolcorp's avatar
fstoolcorp
Helpful | Level 6
3 years ago

Your plan and billing information are managed externally

I am trying to subscribe to a plan, and I get this message instead of being able to sign up:   Your plan and billing information are managed externally    
Billing
Payments
Plans
upgrades
  • Hannah's avatar
    Hannah
    3 years ago

    Hey everyone.

     

    Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.

     

    If the issue persists, please let us know.

Cord 's avatar
Cord
New member | Level 2
3 years ago

I am having the same issue with dropbox and no one seems to be very helpful. I can't get anyone on the phone and the live chat person gave me a number that keeps hanging up. All I am trying to do is pay for my subscription so my files can start back syncing within my organization and Dropbox isn't being helpful or user friendly

About Plans and Subscriptions

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