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Forum Discussion

xyz2023's avatar
xyz2023
Explorer | Level 3
12 months ago

Can I change the sender name when sending over a signature request?

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so look...
Account Settings
Dropbox Sign
netsquire's avatar
netsquire
Helpful | Level 6
Is there a solution for this issue? In my case, it uses my email address as my name and then repeats the email address. It looks unprofessional.
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey netsquire! Are you also using Dropbox Sign to send over those signature requests? You’re not using your Signatures tab here, correct?

  • netsquire's avatar
    netsquire
    Helpful | Level 6
    6 months ago

    I don't understand your question. Do you have two different products?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      At the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).

      • netsquire's avatar
        netsquire
        Helpful | Level 6
        6 months ago

        I'm referring to the Signatures within Dropbox. It doesn't show my name.

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