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dracen658's avatar
dracen658
Helpful | Level 5
3 years ago

Can't login on my PocketBook

Hi I can't log in to the dropbox via a poketbook. When I open the authorization page, the system does not offer me to enter my username and password. PB641 YTD908000018002000A4 74:ee:2a:d8:4b:...
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customer's avatar
customer
New member | Level 2

Same issue on the Pocketbook Verse Pro (which was released in 2023), very annoying. My pocketbook uses Linux 3.10.65. Can someone help to find a fix please? Thanks for the support

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey customer - have you ensured that your device meets the minimum requirements per this page? 

  • customer's avatar
    customer
    New member | Level 2
    9 months ago
    The thing is, the dropbox app on the pocketbook is pre-installed. It seems to function properly. When opening the app, I am directed to the DropBox website to login but nothing is displayed on the DropBox website. The webpage is totally blank, while I should be able to log in!
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      In that case, you can try another browser or even reaching out to Pocketbook's support for further assistance customer 

       

      Let us know of any updates!

      • Noxelion's avatar
        Noxelion
        New member | Level 2
        2 months ago

        I just saw this issue on a newly bought PocketBook InkPad Lite. Going to the Settings, installing the latest update and restarting the device (by holding the power button for > 12s) solved the issue of the infinite spinning wheel being shown when attempting to sign in.

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