You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't login to DropBox
Hi! I've registered at Dropbox since 2015-2016 and don't use it at all. Now I've tried to log in to my account(mail and pass have saved, so it's should be correct) and get an error. Can DropBox restore my account? I'm a little bit sad about this situation because there saved some old photos.
Leeker wrote:
I've registered at Dropbox since 2015-2016 and don't use it at all. Now I've tried to log in to my account(mail and pass have saved, so it's should be correct) and get an error. Can DropBox restore my account?
If the account had been idle for more than a year, it would have been deleted due to inactivity. Unfortunately, once an account has been deleted, neither the account nor the files within it can be recovered.
- Rich
Super User II
Leeker wrote:
I've registered at Dropbox since 2015-2016 and don't use it at all. Now I've tried to log in to my account(mail and pass have saved, so it's should be correct) and get an error. Can DropBox restore my account?
If the account had been idle for more than a year, it would have been deleted due to inactivity. Unfortunately, once an account has been deleted, neither the account nor the files within it can be recovered.
Use cloud storage after that... thanks for answer
