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Change my email address without having access to email account used to create the dropbox account
Hej, I have a problem. The email account I used when creating my dropbox account isn't valid anymore. I do remember my password. When I try to log in (as described in the upport section), Dropbox s...
Hello Thommas
I am afraid there is not much the Dropbox team can do however, I think there is a workaround. If you still have access to the account via phone, perhaps do a test but I believe if you create another account with a current email address, then use your phone to transfer to the new account. Once verified that all files are over to the new location, then just delete the account. You can do that via phone settings.
However, it may be worth sending a Support Ticket as I may be wrong about it or things have changed that I have missed. Fill out this ticket. IT will ask you questions, just be patient and it eventually gets to a page where you can input info. This also helps the DB Team which tech would be most suited for your needs
Hi,
Does anyone know how I can change my email address on my Dropbox account without being able to log into that email address?
Thank you!
- Mark
Super User II
Rezzak wrote:
Hi,
Does anyone know how I can change my email address on my Dropbox account without being able to log into that email address?
Thank you!
Unless the email address had already been confirmed then it isn't possible. You will need to set up a new account instead.
What do you mean already been confirmed? I believe I originally had it confirmed, it's just been many years that now I don't have access to it, but have been using the dropbox account since.
