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Forum Discussion
alessiacosio
3 years agoHelpful | Level 6
Comments notification
Hi!
I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments.
It doesn't show me on the app and on the website. I think is a bug, someone can he...
- 3 years agoHi hannah,
After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️
Rich
3 years agoSuper User II
alessiacosio wrote:
I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments.
Make sure you have comment notifications enabled on your Notifications page.
- alessiacosio3 years agoHelpful | Level 6
Comments notification are enabled. I have this issue with only one collaborator
- Hannah3 years agoDropbox Staff
Hey alessiacosio, can you let us know where you're having this issue?
Is it on Dropbox Paper, or on a shared file?
Also, are you referring to notifications on the website, or on the Dropbox icon on your computer?
And are you receiving comment notifications from other people, just not from this particular person?
- alessiacosio3 years agoHelpful | Level 6
Hey Hannah,
I have this problem with a specific people with comments on photos. There is no notification anywhere, web or app.
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