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Forum Discussion
avspin
9 days agoNew member | Level 2
Dropbox is adding a folder to a thumb drive without asking
If I plug a thumb drive or turn on an external drive, Dropbox is adding a folder automatically without asking. In my case it's a document folder. I do not want this added. There must be a setting for this that I'm missing. Any ideas?
Thanks
windows 11 pro
- avspinNew member | Level 2
I do not have the backup enabled.
Yes, inside the documents folder is another document folder, inside is pdf favorites folder and inside that is another folder for outlook archives
- Jay
Dropbox Staff
Is this a folder that is already on your computer elsewhere?
If you quit the Dropbox desktop application completely, and then connect the external drive, does the folder get created there?
- avspinNew member | Level 2
Yes, in my documents folder that I have now deleted. And there never is any files inside these folders that are created. I quit Dropbox and turned on a couple externals and inserted two different thumbs and not folders created. Restarted system and it created a folder.
- Jay
Dropbox Staff
Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
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