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Forum Discussion
Dropbox automatically adding my name to files
Does anyone know why Dropbox is automatically adding my name to files that I upload when I get a request for upload? Is there anyway to prevent this?
Thank you!
Hi everyone,
I just wanted to provide an update here. It is now possible to submit file requests without including your user name but the action to change the naming convention must be done by the person requesting the file. It's pretty easy and can be done by using the following process.
When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.
I hope this makes using File Requests a little bit easier for you all.
Thank you for you patience and for choosing Dropbox!
Have a great day!
Graham
Hi Hanna,
When I upload, I am uploading directly from my PC. And in regards to being logged in, I have a two Dropbox accounts, so in the Dropbox App, I'm logged into one account, and on the Dropbox website, I'm logged in through the other account. But I did a test and the issue with adding my name to the file happens from both accounts.
Thanks!
I did some tests and when I request files from my two accounts and upload them, my name get added on. But I did a test with a friend, and when he uploaded his file to my request, his name was not added to the file. This is very strange.
- Graham
Community Manager
Hi everyone,
I just wanted to provide an update here. It is now possible to submit file requests without including your user name but the action to change the naming convention must be done by the person requesting the file. It's pretty easy and can be done by using the following process.
When creating the File Request, simply click on the trashcan icon next to the "Sender's name" field to remove this from the incoming files.
I hope this makes using File Requests a little bit easier for you all.
Thank you for you patience and for choosing Dropbox!
Have a great day!
Graham
