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jonhammer6's avatar
jonhammer6
New member | Level 2
4 years ago

Lenovo Promotion Issue

I have purchased a new Lenovo Laptop in September 2021. During the initial windows installation, i was prompted for 100 GB dropbox storage for 1 year. Now after installation i am trying to claim 100 ...
Account Settings
Promotions
Storage space
  • Hannah's avatar
    Hannah
    4 years ago
    Hey jonhammer6, thanks for posting today!

    Can I actually reach out to you via email, so we can look into this?

    Thanks!
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey jonhammer6, thanks for posting today!

Can I actually reach out to you via email, so we can look into this?

Thanks!
    • lobowang's avatar
      lobowang
      New member | Level 2
      4 years ago

      Hi, I'm encountering similar issue as jonhammer6. Could anyone here lend assistance? Thanks!

      • ivanjl1720's avatar
        ivanjl1720
        Explorer | Level 3
        3 years ago

        I have the same problem, any solution?

  • rishab27's avatar
    rishab27
    Explorer | Level 3
    3 years ago

    Hi 

    Even I am facing same problem on my lenovo legion 7i claim got 30GB instead of 100GB even though on pop up it showed 100GB

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi rishab27, sorry to hear you're having issues with this.

       

      Would it be OK if we reach out via email to investigate further? 

      • rishab27's avatar
        rishab27
        Explorer | Level 3
        3 years ago
        Sure

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