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Sandersen's avatar
Sandersen
Helpful | Level 5
2 years ago
Solved

Received Verification email but nothing happens when I click on Verify Email

I no longer have access to the email my dropbox is associated with so I need to change my email address.  I go to settings and my email address has "Edit" next to it.  I click on Edit and enter my ne...
  • Sandersen's avatar
    Sandersen
    2 years ago
    What I failed to notice, was that the 6 digit code was sent to the old email AND any device associated with this account. I found the code in my notices in the Dropbox app and was able to log in with it and verify my email.
    Thank you for your quick response.