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Forum Discussion
ttrr
11 months agoNew member | Level 2
Switching email addresses between two accounts - any potential consequences?
Hi folks!
I'm looking to change my email address from email A to email B.
email A has a lot of extra GBs that I received years ago
I enrolled email B in Dropbox years ago, but I've never...
- 11 months ago
Yep, that's exactly right. At the end of it, this would, in turn, make email B the account with the extra GB, and email C (or A if you renamed the second account) the unused account.
isabelle11
5 months agoNew member | Level 2
Hello,
I have a personal email account with 2TB of storage and a business email account with 2GB of storage. I am looking to transfer my 2TB subscription to my business email account. I attempted to switch the email in the preferences option, but it did not allow me to make the change. Could you please assist me in resolving this issue?
- Mark5 months agoSuper User II
Switching the email is the only way to do it.
You havent said why the switch doesnt work, but, I guess its because you didnt put a different email on the current Business account first. You need to 'release' that email before you can use it on a different Dropbox account.
- Rich5 months agoSuper User II
isabelle11 wrote:
I am looking to transfer my 2TB subscription to my business email account. I attempted to switch the email in the preferences option, but it did not allow me to make the change.
There's no way to transfer a subscription from one account to another. The only method is to swap the email addresses, but you need a third email to act as a placeholder in order to do it.
Change the email on your business account to a third email address. This will make your business email available again for use on another account. Now change the email address on your personal account to your business email.
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