One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
bi3mw
2 years agoHelpful | Level 6
The web page does not open when one click on the icon.
Hello, I have the problem as described. The Dropbox web page does not open when clicking on the icon at the top of the desktop menu bar ( selection option ).
My browser: Firefox 115.2.1esr (64...
- 2 years ago
I have changed the default browser to Google Chrome as a test. With this setting, Dropbox works. So there seems to be a problem with Firefox ESR.
falagros
3 months agoNew member | Level 2
It doesn't work on Brave browser either ...
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!