One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
jakazin
2 years agoNew member | Level 2
2 step verification issue
I have two drop box accounts: one personal, one for work. My work email address has changed (and can no longer be accessed) so I can't receive the code drop box is sending for the 2 step verificatio...
Mark
Super User II
2 years agoThere are only 2 ways to do this - get access to the email OR use the recovery codes you were given when setting up the account. Without the codes you cannot get access back I'm afraid.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!