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Forum Discussion
rwoj
9 months agoExplorer | Level 3
Access to a file after logging out
Hi,
I have access to the PDF file that was created from a Word file - after logging out of the account, through the browser history.
This looks like an error. Am I right?
- 9 months ago
Hi again, rwoj! From what you’ve mentioned so far, and especially since this is happening with Microsoft files, I believe that the issue lies in what’s mentioned here ("When you create/open a new file through Office Online, a link to this file is automatically saved to Dropbox for easy access”).
In that case, I’m afraid it’s not possible to prevent those shared links from being automatically generated, but you can always disable them from your Shared tab, like you’ve done already.
If you wish though, I can pass any feedback you have on this to our development team for you.
Walter
Dropbox Staff
Hey dbarrett - sorry to hear about this.
May I ask how those actions are logged in your events page?
Also, since you got in contact with our support team, could you share your ticket's number so that we can look it up in our system as well?
dbarrett
8 months agoNew member | Level 2
Walter,
I no longer consider the application safe and will be deleting my account so I'm not really interested in sharing any additional information. I simply posted here because I'm not sure the issue was reported by the support person.
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