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Forum Discussion
Admin Console Questions
In Admin Console, under Members, I see "People with your team's email domain" and "People your team works with". Both of these areas show lists of people who are either no longer with my company or ...
Nancy
Dropbox Staff
Dropbox StaffThe user are on an Advanced Business account.
In Members area, I have one user showing up "Review 1 person that is using your team’s email domain". I click Review, and it shows an old member's email, asking me if I would like to invite this user. I don't even want this user to show up.
The user has been gone from my organization for years. She doesn't show up in members, deleted members, or suspended members. What is the DropBox process that keeps this member showing up under "Review 1 person that is using your team’s email domain"?
Thank you,
Dennis- Megan
No, there are no added domains for my business team. The user who shows up under "Review 1 person that is using your team’s email domain" is a user that was in my domain. The user had his own M365 mailbox. When he left the company, that mailbox was migrated to a shared mailbox so that we are able to check his mailbox for new emails from time to time. The user, if they ever had a dropbox account, doesn't even show up in Deleted accounts. They just show up under "Review 1 person that is using your team’s email domain", waiting for me to invite them. Just wondering what I need to do to get Dropbox to forget this user.
I would add that no Domain has been set up under Settings / Domains, and from what I can see, account capture has also not been set up. I have these Settings / Membership approval settings set.
Members can invite people to the team On
Only members you select can invite people (selected, no active member list supplied)
Who can be invited? Only people with my domain can be invited (selected)
Coworkers can ask to join your team (off)
Let me know when invited people join the team (on)
Reminders for requests to join the team (on)
Thank you,
Dennis
