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leftmindmedia's avatar
leftmindmedia
New member | Level 2
3 months ago

An unknown user has shared a Paper doc with me. What should I do?

I am getting a file sent to me by someone I don't think I know (but they are in my business' niche, so I want to check it out).

 

Here is the message:

 

Hi there,

In case you missed it, [removed] shared "[removed]Proposal_Projects.paper" with you on Dropbox.

Thanks!
- The Dropbox Team

 

Whenever I click on the link, I get a page that says:

 

That didn't work for some reason

If it's a fluke, it might work if you refresh the page. You can also ask us for help.
 
Any thoughts?
 
[personal information removed per the Community's Guidelines]
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    leftmindmedia wrote:

    I am getting a file sent to me by someone I don't think I know (but they are in my business' niche, so I want to check it out).


    If you don't know them, don't open it. If it's important or legitimate, they'll contact you. NEVER open unsolicited files that you receive with no previous communication. This is one of the many ways that phishing attacks start.

     

    If you think you know them and want to be certain, contact them through other means (not the email that the file was shared from) and verify they meant to contact you in this manner.

     


    That didn't work for some reason

    The link was likely removed or the file deleted. Assuming it's legit, you'd need to contact the sender for a new link.

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