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khoeld25's avatar
khoeld25
New member | Level 2
6 months ago

Can I recover my deleted Dropbox account?

I deleted my dropbox account by mistake, and i want to recover it. Previously I tried the 5Gb standard package and and I canceled the trial team. When canceling the trial team, I mistakenly click...
Account Access
Restore
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi khoeld25, thanks for messaging the Community.

 

In general, if a Dropbox account is deleted by the user, then it isn't possible to recover the account or the files within, even from our end.

 

If you have that account synced to a device, you should be able to recover those files.

 

If you have any further queries, feel free to message back.

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