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Can I recover my files once the account has been deleted?
So it's my fault I didn't realize how important the data was to me (photos and such) and should have just upgraded to the paid version. I relied on DB has just my backup for all these years. Now it's been deleted, is there any way I can pay to get the data recovered?
My existing Dropbox account disappeared along with all of my files.
Hello I experienced a really strange thing today- Dropbox disappeared from all my devices bar my iPhone where it says ‘signing out’. When I try to sign in from the web my account has gone from a plus one to a basic one with no files on (I had masses on before) . It’s like someone has wiped my account out. I can’t even access support as I thinks I have a basic account with no files. I hope someone can help!
My old account is gone - now, I can only log in to a new empty account.
I opened the app this morning and was asked to create a new account. I decided to try to logon through my web browser and was able to log in only to find a trial account and no files. When I check my event history I see that this is a new account. How can I get back in to my upgraded account? It is not a shared access account, so I don't believe anyone could lock me out. I've tried to contact customer support, but it won't work. Thanks
My Dropbox account and files have been deleted. How can I restore them?
My account and files were deleted. I have had this account since 2015. Suddenly, all my files are missing, and there isn't a way to restore them. These photos are significant. Please help with this matter. I was a paying customer.
I have lost my whole Dropbox account after joining a team
This morning someone tried to share a folder with me. As had been done many times. But this time DB asked me something about joining a Team account, which I reluctantly agreed to. I stupidly agreed to what turned out to be moving my files (my whole account really) to under this new account. I then got an email from DB saying that my previous subscription had been cancelled. That's not at all what I wanted. So now I have lost all of my previous files. Disaster! How do I resurrect my previous account?? How frustrating that DB has no human being to help!
Can I recover my deleted Dropbox account?
I deleted my dropbox account by mistake, and i want to recover it. Previously I tried the 5Gb standard package andand I canceled the trial team. When canceling the trial team, I mistakenly clicked on delete account The account that was mistakenly deleted is [Removed as per Community Guidelines] Help me PLease !!!
