You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can I recover my files once the account has been deleted?
So it's my fault I didn't realize how important the data was to me (photos and such) and should have just upgraded to the paid version. I relied on DB has just my backup for all these years. Now it's been deleted, is there any way I can pay to get the data recovered?
My existing Dropbox account disappeared along with all of my files.
Hello I experienced a really strange thing today- Dropbox disappeared from all my devices bar my iPhone where it says ‘signing out’. When I try to sign in from the web my account has gone from a plus one to a basic one with no files on (I had masses on before) . It’s like someone has wiped my account out. I can’t even access support as I thinks I have a basic account with no files. I hope someone can help!
My old account is gone - now, I can only log in to a new empty account.
I opened the app this morning and was asked to create a new account. I decided to try to logon through my web browser and was able to log in only to find a trial account and no files. When I check my event history I see that this is a new account. How can I get back in to my upgraded account? It is not a shared access account, so I don't believe anyone could lock me out. I've tried to contact customer support, but it won't work. Thanks
My Dropbox account and files have been deleted. How can I restore them?
My account and files were deleted. I have had this account since 2015. Suddenly, all my files are missing, and there isn't a way to restore them. These photos are significant. Please help with this matter. I was a paying customer.
I have lost my whole Dropbox account after joining a team
This morning someone tried to share a folder with me. As had been done many times. But this time DB asked me something about joining a Team account, which I reluctantly agreed to. I stupidly agreed to what turned out to be moving my files (my whole account really) to under this new account. I then got an email from DB saying that my previous subscription had been cancelled. That's not at all what I wanted. So now I have lost all of my previous files. Disaster! How do I resurrect my previous account?? How frustrating that DB has no human being to help!
Can I recover my deleted Dropbox account?
I deleted my dropbox account by mistake, and i want to recover it. Previously I tried the 5Gb standard package andand I canceled the trial team. When canceling the trial team, I mistakenly clicked on delete account The account that was mistakenly deleted is [Removed as per Community Guidelines] Help me PLease !!!
