We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
sebunk
6 months agoNew member | Level 2
Can I restore an account that was deleted?
Hello Dropbox Community!
This is my first time using the forum. Nice to meet y'all!
I decided to make this post thinking that maybe someone has ever had or heard about an issue like that. 2 D...
- 6 months ago
The Dropbox support team managed to find a solution and sorted the issue!
I'm happy that I got my files back! Thank you everyone!
Rich
Super User II
@sebunk wrote:
For 2 days, I've been trying to connect with the Dropbox team to figure and sort this out, but nothing happened so far.
Have you contacted Support? If so, what is your ticket number? If not ...
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
sebunk
6 months agoNew member | Level 2
Hey Rich,
Yes, I made several tickets:
Ticket #23834268
Ticket #23838068
Ticket #23833364
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!