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Forum Discussion
Can I restore an account that was deleted?
Hello Dropbox Community!
This is my first time using the forum. Nice to meet y'all!
I decided to make this post thinking that maybe someone has ever had or heard about an issue like that. 2 D...
The Dropbox support team managed to find a solution and sorted the issue!
I'm happy that I got my files back! Thank you everyone!
Ranchen
Dropbox Product Manager
Dropbox Product ManagerHi sebunk I'm a product manager at Dropbox and I will escalate this within Dropbox. I'll get back to you as soon as possible!
The Dropbox support team managed to find a solution and sorted the issue!
I'm happy that I got my files back! Thank you everyone!
How! I am crying mu eyes out, all my work is in that deleted box!
Hye Hannah, can you please help me with the same issue? I have a subscription for a year, then yesterday I added en trial for business just to check it out and decide it was not for me, I wanted to cancel that trial, only to find out that my whole former account is gone, in that account I have my life, I am a filmmaker, every raw material is in that account, my photos' my work, my family, everything, I have had the worst night of my life and I am begging you, please recover my account that was not deleted by me on purpose because my whole work will be ruined. PLEASE HELP
- Walter
Dropbox Staff
Hey Nicolienkool - sorry to hear about this.
Would it be OK if we sent you an email to have a further look internally?
