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Rxspectify's avatar
Rxspectify
New member | Level 1
5 days ago

Can't access an old account - it says I need a code

I remembered an old email from like 10 years ago and i know the password to get in but everytime i put the password in it says i need a code from the EMAIL im trying to get in to.
Account Access
Security
Rxspectify's avatar
Rxspectify
New member | Level 1
23 hours ago

i need access to an old email account. I had a old playstation 3 around 2017 with that email logged in and i’m trying to log in with that email on my phone but it says i need to put the code even tho the code is sent to the email i’m trying to get into.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
22 hours ago
Rxspectify wrote:

need access to an old email account. ... i’m trying to log in with that email on my phone but it says i need to put the code even tho the code is sent to the email i’m trying to get into.

You're trying to log in to what? A Dropbox account, or your email account?

  • Rxspectify's avatar
    Rxspectify
    New member | Level 1
    22 hours ago

    a email account.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      21 hours ago

      Hey Rxspectify!

      If you need help in regards your email account, then it's best to contact your email service provider.

      For any Dropbox related questions, we'll be more than happy to help. Thanks! 😇

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