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Forum Discussion
change of billing email
Hi!
We have a business account.
We would like to change the billing email address.
Is there any possibility, please?
Thank you in advance!
Sorry, but we don't want to change the email address of the user, we would like only to change the billing email address
- Hannah
Dropbox Staff
Hey Tipster, an admin that updates the billing info on a Dropbox Business team, automatically becomes the billing admin, and so the billing emails go to their email address.
This is a very bad solution unfortunately since companies normally have a billing email where invoices gets collected for automatic bookkeeping. One would have to create a forwarding rule in their inbox or something to get around this, or change to a competing storage provider which provides a billing email (most SaaS businesses do since it is a really easy feature to provide, and it makes life easier for their customers).
This would be a handy feature, so please add it as a feature request. The possibility to set a separate billing email address.
