You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Choose server location
I have a dropbox professional.
Is it possible to transfer my files to a server located in EU?
Not with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage
Mark
Super User II
Super User IINot with Professional, no. That is something you can only do with a Business licence holding at least 10 seats: https://help.dropbox.com/accounts-billing/security/physical-location-data-storage
Thank you, Mark, for the information ...
As a Canadian non-profit society, I'm required to store our data in Canada, including no transmission of data through any other country. At present, sync.com does that, but it would sure be nice if Dropbox caught up -- I've only a 1 user account, as that's all I need -- going pro with 10 users is simply too expensive to even consider.
Hello @Dropbox or SuperUser(s),
So to be able to have data stored (or moved) on/to European servers, you need:
- business-licence (standard, etc)
- at least 10 users
Is that correct?
Another question: although, if as a company you do not meet these requirements on licencing, the GDPR is still applicable if the data is stored on US-servers, correct?
Best regards,
Yannic
No, a European server would not be acceptable. Data belonging to non-profit societies (and some other companies) must be stored in Canada and must not travel through any server located outside of Canada. GDPR doesn't enter into this requirement.
Dear Drdca,
Maybe let each customer (like European customers) decide (or chose) where they would like to have their data-residency (like most providers also give that option to data-customers)? (it's not up to you to decide on that for each type of customer i presume?)
- Megan
Dropbox Staff
Hey Yannic_Belgium_Europe, welcome to our Community!
Currently the ability to store files on our European infrastructure is available only to European Dropbox team, Enterprise, and Education customers with 10+ licences, who purchased a yearly subscription using a manual invoice billing method.In regards to your question about GDPR, that applies to each and every Dropbox account. Feel free to have a look here too.
I hope this helps!
Hello Megan,
Thank you for your info & feedback.
Practical question: will the European-data-residency also become available for smaller (European) customers? (so as from 1-10 seats)
Is there maybe also a roadmap from Dropbox on this where we can follow the coming new features/options?
Thanks for the update!
Best regards,
Yannic
Why?
GDPR applies to individuals and businesses, why can't individuals also have the protections that the EU citizens are entitled to?
GDPR does say that transfers of EU Citizens data outside of the EU and EEA is prohibited unless an adequate safeguard can be used. Each time the EU Commission agree a data sharing agreement with the US, i.e. EU-US Privacy Shield (Schrems I & II) , and when it is tested in the European Court of Justice conclude that the US data protection laws are essentially NOT equally good as the GDPR, specifically the US Foreign Intelligence Surveillance Act (FISA) Section 702, Executive Order 12333 and Presidential Policy Directive 28 and the Privacy Shield ombudsman does not have the power to adopt decisions that would be binding on US intelligence services.
How therefore can you say that data that is moved to the US from the EU is fully GDPR protected for individuals?
- Sam DBX
Community Manager
Hi An_Laoch,
Thanks for your question, happy to assist here.
We can confirm that Dropbox has SCCs (Standard Contractual Clauses) in place covering transfers of our users’ data. As you can check in our Privacy Policy, when transferring data from the European Union, the European Economic Area, the United Kingdom and Switzerland, Dropbox relies on a variety of legal mechanisms, such as contracts with our customers and affiliates, Standard Contractual Clauses, and the European Commission’s adequacy decisions about certain countries, as they apply.
Hope this clarifies!
Thank you
I wonder how much of their users are businesses with more than 10 seats, as I understand its common for established business to target bigger, high value accounts with age, but isn't Dropbox's whole value proposition to make it easy for individuals, contractors, freelancers, outsourced teams to all collaborate? With non-US users already agreed to T&Cs for storage in the US it seems an unhelpful way to handle their (if not yet regulatory) moral obligation for EU data sovereignty.
Strategically it has a sense of anti-unionist capitalism, whereas tactically, it reads like juvenile irresponsibility.
Tell me Mark (individual community member), what benefit does this offer afford yourself? If none, I propose your answer is void, as the solution is fundamentally unacceptable.
