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Forum Discussion

8i5i8's avatar
8i5i8
Explorer | Level 3
2 months ago

Customize sensitive content alerting based on the Team's needs.

"Sensitive content in team folders shared externally" is a useful feature but it's not precise enough. There should be a way to exclude domains/accounts/folders from these alerts otherwise they are just far too noisy.

  • ElaM's avatar
    ElaM
    Icon for Dropbox Product Manager rankDropbox Product Manager

    Hi 8i5i8 thanks for reaching out. I'm a Product Manager at Dropbox and would love to understand your use case better. Could you share more details about what you're trying to achieve and how you'd like Dropbox notifications or alerts to help minimize unnecessary noise?

    • 8i5i8's avatar
      8i5i8
      Explorer | Level 3

      Our team works closely with a handful of other Dropbox customers and often share folders with "sensitive" items.  We want to exclude those customers (ideally by domain name) from the alerting but still get notified if we share sensitive data externally with any other 3rd parties.

      • ElaM's avatar
        ElaM
        Icon for Dropbox Product Manager rankDropbox Product Manager

        8i5i8 Thank you, this is helpful. By alerting, do you mean the excluded customers should not receive email/notifications when you share folders with sensitive items in it?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey 8i5i8, thanks for posting here! 

     

    I definitely see where you're coming from when it comes down to security alerts, and notifications. Your comments have been very valuable and I will endeavor to make sure your voice is heard.

     

    I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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