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Forum Discussion
robhughes8
4 years agoExplorer | Level 4
Delete Account
Unable to delete my account. The option does not show on my account > General. Please help.
- 4 years ago
Thanks for clarifying a few things.
OKay, read this article to see if it is helpful. https://help.dropbox.com/teams-admins/team-member/free-teams-overview
Chris_J
4 years agoSuper User
Hello there
Thanks for reaching out here in the Community.
It should be there at the very bottom of the web page https://www.dropbox.com/account/general
if you still do not see it, maybe try another browser
https://capture.dropbox.com/GQ5UO9XA3mzoktta
Are you a member of a Dropbox Business Team account?
robhughes8
4 years agoExplorer | Level 4
Hi Chris,
It doesn’t show up using the link you sent. There is a chance I have a business team account, unintentionally. When I go on plan it says individual however.
How do you close a business team account?
Thanks
It doesn’t show up using the link you sent. There is a chance I have a business team account, unintentionally. When I go on plan it says individual however.
How do you close a business team account?
Thanks
- Chris_J4 years agoSuper User
Well, if you do have a Business account then somebody must have invited you. If you know that person, why not ask him/her. To know for sure what type of account you have go here: https://www.dropbox.com/account/plan
you can fill out a support ticket: https://www.dropbox.com/support
you may have to answer a lot of questions but this is necessary so as to get the best tech person
- robhughes84 years agoExplorer | Level 4Hi Chris,
This is what is says:
Dropbox Basic
You’re a member of the Your team Dropbox account
Slightly confused because it says I’m a member of the your team account. I think I must have created the team, can I close it and then the account?- Chris_J4 years agoSuper User
Thanks for clarifying a few things.
OKay, read this article to see if it is helpful. https://help.dropbox.com/teams-admins/team-member/free-teams-overview
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