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Bandana's avatar
Bandana
New member | Level 2
17 days ago

Dropbox admin account was deleted due to locked state

Hello, Our company’s admin Dropbox account was deleted due to locked state. However, other team members who had access to files shared from this admin account can still view them. I need to delete ...
Account Access
Account Settings
Team admin
Team member
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
17 days ago

Hey there Bandana - sorry to hear about this.

 

I'm afraid this isn't an option, but have you tried reaching out to our support team for further assistance with this by any chance?

 

They'll be better equipped to help with this with account specific information, that's why I'm asking.

 

If not, let us know here and we'll reach out from our end via email to investigate. 

 

Thanks!

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