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MikeMp3's avatar
MikeMp3
Explorer | Level 3
3 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
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Team member
jannefairfielddr08's avatar
jannefairfielddr08
New member | Level 2
3 years ago

I just received an email from dropbox saying that my ex was disbanded by dropbox.  i currently have a restraining order on him and I need to contact dropbox.  Does anyone have a phone number for customer service?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    It was almost certainly disbanded due to https://help.dropbox.com/teams-admins/team-member/free-teams-overview. It is nothing to do with the restraining order. 

     

    This is simply Dropbox unlinking and closing Teams which are free. Nothing else. 

     

    In terms of phone support unless you are a paid business user there isnt any (and if you were you'd not be getting this message as its only free accounts impacted). 

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