We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

MikeMp3's avatar
MikeMp3
Explorer | Level 3
3 years ago

Free team disbanded by Dropbox

Hi Team, Can someone please help with an email I received as below? Not sure what it all means  The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Offboarding
Security
Team admin
Team member
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Hi jfjdsa 

 

You should be able to just log in to your second linked account via email and password. 

jfjdsa's avatar
jfjdsa
New member | Level 2
3 years ago
Hi Mark,

How do I find the access credentials for my second linked account? These don't seem to have been sent to me.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Its an account you set up - only you can manually link the accounts together and to do that you would have needed both credentials to do it. 

     

    So you need to use the log on email and password you created yourself. 

    • jfjdsa's avatar
      jfjdsa
      New member | Level 2
      3 years ago
      Hi Mark,

      Apologie I was being stupid. I realised the 'Team Disbanded' email was relating to a separate email address which I created for the Project. Thanks for being patient with me, it's fixed now.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!