You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MikeMp3
3 years agoExplorer | Level 3
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
kennikins
New member | Level 2
Hi,
I have an account which is linked to my main one. I tried to open it but dropbox has cut the link between the accounts......The linked account is associated with an email address that is no longer active and the password comes up as invalid. I cannot do reset as the email is no longer active. what can I do?
Many thanks for any help.
Rich
3 years agoSuper User II
kennikins wrote:
.The linked account is associated with an email address that is no longer active and the password comes up as invalid. I cannot do reset as the email is no longer active.
Your best option is to contact the email provider and see if they can reactivate the email address so you can receive the reset information. Without access to the email, you won't be able to access the account.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!