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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Can you look into my account and help me find the lost teams folder? Trouble is, the two folders were always linked and so I never specifically "logged in" to the work folder and have no idea how anymore! I will be so upset if I lose all my documents...
Rich
Super User II
Super User II
Tracey Grey wrote:
Can you look into my account and help me find the lost teams folder? Trouble is, the two folders were always linked and so I never specifically "logged in" to the work folder and have no idea how anymore! I will be so upset if I lose all my documents..
You likely had a free team that was disbanded. Dropbox ended support for free teams and all existing teams were disbanded. Both of your accounts still exist. One will be linked to your computer, and you can sign in to the other one on the Dropbox website using the email address associated with that account.
The team folder you had would have been converted to a shared folder, with both accounts a member of it. Look at the members of that shared folder and you should be able to identify your other account.
I fear the account was linked to an email address that no longer exsists and the project it was established for is long over - so no other team members... I have NO idea how to log in to find it!
- Mark
Without access to the email I'm afraid you will not be able to - as you need that to create a new password if needed, and at a minimum know what the username is.
Would anybody else still be a member of that Team who could re-share it to you at a new address?
