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Ulugbek's avatar
Ulugbek
New member | Level 2
4 months ago

How can I access my old Dropbox account? I can't reset my password.

I have a problem accessing my old account. mail does not know about password recovery to mail. I had some very important pictures there. how can I find Please help
Account Access
Passwords
Security
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 months ago
Ulugbek wrote:

I have a problem accessing my old account. mail does not know about password recovery to mail.

Are you sure the account still exists? If you haven't accessed it and the account was idle for more than a year, it may have been deleted due to inactivity.

 

If you're not receiving an email when trying to reset your password, try creating an account with the same email address. If you're able to, then the old account no longer exists.

  • Ulugbek's avatar
    Ulugbek
    New member | Level 2
    4 months ago

    Hisob hali ham mavjud. Ma'lum bo'lishicha, ushbu pochta manzili foydalanishda mavjud.

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