We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Konge's avatar
Konge
New member | Level 2
5 months ago

How can I delete an invite to an unknown user's shared file?

I recived an invitation to see a dropbox file from a to me unknown sender - how do I remove the message? (in order to not unintentionally clicking on the file)
Security
Share
Shared Files
  • Nancy's avatar
    Nancy
    5 months ago

    Thanks for that, Konge! I’m afraid that these notifications can’t be removed from your account. 

     

    I can most definitely pass this on as feedback though, since I understand your security concern.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi Konge! Thanks for posting this on our forum. 

 

To clarify, do you mean that you received an email invitation to access this file? If yes, you can go ahead and delete the entire email. 

 

Let me know if I’ve misunderstood, though.

Konge's avatar
Konge
New member | Level 2
5 months ago

Hi Nancy,

Thanks for getting back to me. Email already deleted, but when I am working on my Mac and open dropbox in safari, I also have the invite in "message" - and I would like to delete it there as well.

BR

Konge

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Can you send me a screenshot of where you see the message exactly, so that I can guide you from there?

    • Konge's avatar
      Konge
      New member | Level 2
      5 months ago

      Hi Nancy - please see below

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Thanks for that, Konge! I’m afraid that these notifications can’t be removed from your account. 

         

        I can most definitely pass this on as feedback though, since I understand your security concern.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!