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Asimina's avatar
Asimina
New member | Level 2
7 years ago

How do I ask for an invoice?

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?

  • Hi there Asimina welcome to the Community! :slight_smile:

     

    Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

     

    https://www.dropbox.com/team/admin/billing/history

    Business invoices include the company name and VAT already. 

     

    ---------------------------------------------------------

     

    Otherwise, if you've got a personal subscription, please keep the following info in mind: 

     

    • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

     

    Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

  • Karina's avatar
    Karina
    Icon for Dropbox Staff rankDropbox Staff

    Hi there Asimina welcome to the Community! :slight_smile:

     

    Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

     

    https://www.dropbox.com/team/admin/billing/history

    Business invoices include the company name and VAT already. 

     

    ---------------------------------------------------------

     

    Otherwise, if you've got a personal subscription, please keep the following info in mind: 

     

    • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

     

    Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

    • Ignacio_c_s's avatar
      Ignacio_c_s
      New member | Level 2

      Hello I need to put in my billing information so i can declare it in my tax refund next year, so the name of my company has to go the ID number of my company too and adress. how can i do this??? thanks in regards

      • Karina's avatar
        Karina
        Icon for Dropbox Staff rankDropbox Staff

        Hey Ignacio_c_s , thanks for your post on the Community and hope you're doing good today! 

         

        I've actually merged your question onto an existing thread where I've covered this topic. 

         

        If the info here doesn't help and doesn't address your question, please write back letting me know and I'll be happy to advise / further assist in any way I can. 

         

        Hope it helps & take care! :penguin:

    • Prusak72's avatar
      Prusak72
      Explorer | Level 3

      Hello Karina,

       

      What about payment options? Is it possible to get invoice for payment instaed of using CCard? Our current bill is bit more than $15k and that may exeed CCard limit.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Hi there, if you need an invoice which can then be paid by a bank transfer, you’ll need to contact our team directly.
         
        Please could you contact them using the following link.

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