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Forum Discussion

sleon's avatar
sleon
New member | Level 1
17 days ago

I can't access my account as I don't have access to the email

I no longer have access to a Dropbox account that was using my former work email.  I know the username and password. The posted solutions (below) suggests: I know my Dropbox password but don’t have...
Account Access
Account Settings
sleon's avatar
sleon
New member | Level 1

I appreciate the response. However, the link provided is a login page. How am I supposed to message them without logging in?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
17 days ago

You need to click on it while not logged in at all (as I said) at which you can choose 'Get Help Logging in' click through to a new page and fill in a support form. If you are logged in, even here, it WONT work. 

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