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karla91's avatar
karla91
Explorer | Level 3
5 months ago

I can't access my Dropbox account created with Yahoo email

Hello, is it possible I to get access to my dropbox files once uploaded using a social provider login? I registered with my Yahoo email which was later on deleted since Yahoo stopped providing email ...
Account Access
FAQ
Security
karla91's avatar
karla91
Explorer | Level 3
I am afraid I'm already too late to do that since I've lost the email a few years ago. I just know I used it to register and upload several files which I am now missing 😢
The yahoo email no longer exists and cannot be logged in to the Dropbox account with
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

The only option remaining would be to contact our support team directly to look into this matter in more detail.

 

You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing this link. 

From there you should be able to contact support. Make sure to pick an email to which you can receive and send emails from.

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