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gildoDB's avatar
gildoDB
New member | Level 2
2 years ago
Solved

I can't log in after hard disk substitution

Hi everybody, I had to substitute my HD, as it was to old. It was the computer I had share the data to my DB account. Now, my account seems no longer to exist. If I try, I get the anouncement, th...
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  • gildoDB's avatar
    gildoDB
    2 years ago

    I solved the problem. Sorry for the trouble.

    Gildo

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there gildoDB, sorry to hear you're having issues with this.

 

Have you made sure that you're using the correct email address and password to login?

 

If you had upgraded via the website, you could try using our self served look up tool to verify this. 

 

Let us know of any updates! 

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