We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

heej2's avatar
heej2
Explorer | Level 3
6 months ago

I deleted the admin by accident. What can I do?

I urgently need help. While distributing permissions in the home menu, I mistakenly deleted the owner=administrator permissions. As a result, the owner=administrator cannot access the main folder and cannot reassign the permissions. What should I do? Please understand that I had to use a translation site to ask this question because I cannot ask in Korean, so the sentences might be awkward.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Can you re-add him? That should then let him do it

    • heej2's avatar
      heej2
      Explorer | Level 3
      i deleted me, the administrator. So when I try to grant permissions again, it says I don’t have access rights.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      You will need to get whoever now has Admin rights to re-add you to the Account.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!