You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Mcbee's avatar
Mcbee
Explorer | Level 4
2 years ago

I got hacked - what can I do?

My account 2 factor phone number is not mine.  My active computer is not mine. I rec’d an email from “no-reply” at Dropbox.  it got a hold of all my old contacts and started sending the same type...
Account Access
Create or delete account
Security
trinebracht's avatar
trinebracht
New member | Level 2
9 months ago

My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.
Can you help me?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago
    trinebracht wrote:

    My other dropbox account has been hacked. I can't log in as I can't get into that email account to see the security code either.

    You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

About Security and Permissions

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