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Pecata666's avatar
Pecata666
Explorer | Level 3
3 months ago

I haven't received the two-step verification code to my email

Hi i cant reiceve two-step verification code for one of my accounts.Is it possible that account can be banned and how i can chek it acc name is [personal information removed per the Community's Guide...
Account Access
Security
Pecata666's avatar
Pecata666
Explorer | Level 3
Already did it but its not helping
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Is this a private email domain or a public one that others can create (like Gmail)?

  • Pecata666's avatar
    Pecata666
    Explorer | Level 3
    3 months ago
    not private its abv.bg something like gmail
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

      • Pecata666's avatar
        Pecata666
        Explorer | Level 3
        3 months ago

        Hey Jay, 

        I don't have access tonthe forum profile. 

        The problem is that I was meant to recive a 2 step verification code on the email [Removed as per Community Guidelines] ,but I dint recive anything. 

        Regards, 
        Plamen

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