We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Fmabs's avatar
Fmabs
Explorer | Level 4
5 months ago

I received a suspicious email by no-reply@em-s.dropbox.com to view a document - is it legit?

I received an email from no-reply@em-s.dropbox.com with a link to this document that's asking me to sign in to my microsoft account. It's blurry and looks dodgy as sin. Any ideas if this is a scam? ...
Security
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hey Fmabs! Thanks for posting this on the forum. 

 

At first glance, the domain of the sender looks legit, as em-s.dropbox.com is one of our official Dropbox domains indeed.

 

Is this what you see after clicking on the link that was sent via email? Can you send a screenshot of the original email you received? 

 

Finally, were you expecting to receive any documents from a third party? 

 

Keep me posted.

  • Fmabs's avatar
    Fmabs
    Explorer | Level 4
    5 months ago

    Thanks Nancy, I've attached a screen shot. This person is in my far reaching networks but not directly and I wasn't expecting the document.  Does drop box ever ask you to sign in to your outlook account to view a document? Could the document itself be the problem, not the dropbox link itself?

    Thanks

    • Fmabs's avatar
      Fmabs
      Explorer | Level 4
      5 months ago

      And yes, this is the page I'm directed to when I click on the link in the email.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey Fmabs, thanks for the additional info.

         

        I would definitely advise you not to provide any credentials, just in case it is a spam email.

         

        If you know the sender, I would suggest reaching out to them directly, to ask for more info, without clicking anything further.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!