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Forum Discussion
cnd1
7 months agoNew member | Level 2
I'm not receiving the link to verify my Dropbox Fax account
I am trying to verify my email by sending myself a verification email. The directions from dropbox say to go to setting/general on a web browser and then go to your email. Hit the "send verificatio...
Rich
7 months agoSuper User II
cnd1 wrote:
I am trying to verify my email ... However, there is not "send verification email" link appearing on the page.
Are you getting a message that says you need to verify your email? Usually when the link isn't there it means your email is already verified. Can you take a screenshot of the page? Be sure to mask your email address.
- cnd17 months agoNew member | Level 2
Thanks Rich for the reply. Since this was a time sensitive issue, I signed up for another fax service so will not be using Dropbox fax. But to answer your question, I did get a verification code when I signed up the first time. However, I am still unable to sign up for the fax service. I am not a paying dropbox customer (free account) but wanted to sign up for the "personal" fax service at the montly price referenced. Not sure if that has anything to do with it.
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