You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I'm not receiving the security code to my email, so I can't enter my Dropbox account
Hello, I've been trying to login to my Dropbox account for days but failed. Dropbox said it sent security code to my email, but I didn't receive anything. There is nothing in "spam", I've added Dropb...
Hello, I entered the right password to my Dropbox account, I also can still access my Yahoo account. But Dropbox never send me the security code, so I can't login to my Dropbox account (It's been ages since last I login to my Dropbox account, so I get why they need the security code. But the problem is the security code isn't received in my Yahoo mail).
I've tried your instruction to "forgot" my password, but still Dropbox doesn't send me the instruction for forgotten password 😞
What I think is that Dropbox can't send email to Yahoo mail?
Please help, thankyou
Hi Cla11 , Good day to you. You may want to check your yahoo settings to find your blocked list on Yahoo. You may head into your Settings, locate the Security and privacy section and a list of blocked email addresses will show up there. If you see an email like this : no-reply@em-s.dropbox.com , please remove this email so you will be able to resume receiving emails from Dropbox. Additionally, you can also check your subscriptions. In your yahoo mailbox, on the left pane, navigate down till you find “Subscriptions”. If you don't, you will find a hide and show button underneath “Trash”: click Show, and choose “Subscriptions”. In the next screen, you will find Active and Unsubscribed. If you see the no-reply email from Dropbox that is unsubscribed, you can re-subscribe because you may have unsubscribed from Dropbox before so you will not get email notifications if you reach your plan's space limit or if you keep on getting marketing emails from us. I hope this helps .
