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Forum Discussion
Leave Team folder and migrate personal files back to pro
I had a personal Pro account and was invited by an organization to join their Teams folder. I then selected to merge accounts and received a refund for the remainder of the year. i would like to spli...
I was subscribed to the Plus plan
My friend, instead of sharing a file accidentally added me to his group
The remaining amount of my previous subscription has been returned
I want to leave the group and sign up for Dropbox Plus without losing my files
what is the way ?
- Megan
Dropbox Staff
Hey there, Mohammed Y.1, how are you today?
I've merged your question into a similar thread, just to keep everything under the same place.
Feel free to have a look, at my colleague's response above, and let me know if you have any questions.
I hope this helps!
- Rich
Super User II
Mohammed Y.1 wrote:I want to leave the group and sign up for Dropbox Plus without losing my files
You need to ask your friend to convert your account back to an individual account. It's very important that he doesn't just remove you from the team as doing so would delete your account. If that were to happen, he would have just seven days to restore your account. He needs to convert it, not remove it.
