You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Sarhidsua
3 months agoNew member | Level 2
My account was deleted
Hello! I had an account which turns out Has been permanently deleted because I didn’t have access to the registered email. Is there anyway to restore those files, photos and videos please?
- MarkSuper User II
How do you know the account was deleted? Has Dropbox told you that, or, is it just that you logged in last over 12 months ago?
Note if an account IS deleted or its 12+ months since last log in the data isn't recoverable.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!