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Forum Discussion
My colleague's account has been compromised and we've opened a ticket.
Hoping this finds its way to someone in support...
IT administrator here. One of my users fell victim to phishing, had email account compromised, and in the path of destruction, a long-dormant Dropbox account was taken over and is being used to spread phishing materials, presumably PDF files with links that will pop a false login.
Email account is now recovered. Submitted a support ticket, 24777109.
Bad guy apparently used man-in-the-middle to bypass 2FA on corporate email account, so some level of sophistication. Imperative to stop the file sharing. Reputational damage to my company and to Dropbox. If there is a forum admin lurking who is feeling heroic and can escalate the ticket, it would be appreciated.
Thank you.
- Megan
Dropbox Staff
Hey there, VistaPaintPete sorry to hear about that.
I was able to locate them in our system and I’ve also left an internal note for our team to see and reply as soon as possible. This way, they can also see your post here on our Community.
In the meantime, please also consider looking at this abuse report page.
For anything else, I’ll be right here.
